Good citizenship is not bolted onto GE’s commercial enterprise. It is embedded into the strategy and actions within our business on a daily basis. GE is rigorous and deliberate about how it can help solve some of the world’s toughest sustainability issues. The business focus is recalibrated at times to address changing circumstances and challenges, but the Company continually aligns with a business strategy for achieving sustainable growth and creating value for shareowners, customers and communities.
GE focuses on areas where we can make a difference, either through the way we operate within the business, the marketplace, or through our broader influence in society. For many, fuel, water, food and raw materials are already in short supply, yet the need and aspirations for more goods and services are growing. We feel that it is incumbent upon businesses to contribute to society in order to meet those needs. This will require innovation to reduce cost (including the environmental cost), improve quality and provide access to products, services and jobs needed for a better life. In addition to natural resources, communities need to build resilient infrastructures in order to prosper. Infrastructure such as transportation that moves people and products, power that energizes communities, and access to healthcare in order to cure people. Those needs closely align with GE’s business strategy.
GE continually engages with customers, suppliers, regulators, industry bodies and collaborators around the world. We listen, reflect and respond to our stakeholders; they are critical to informing our priorities for Citizenship as well as for product development. GE has a Citizenship Advisory Panel, and ecomagination and healthymagination Advisory Boards that continually challenge and sharpen the Company’s vision. GE’s engagement offers mutual benefit for both the Company and our stakeholders. External groups benefit from the insights and expertise of GE people on panels, at events and in other settings. At the same time, GE employees have a forum to provide thought leadership around dilemmas faced by multinational corporations, such as responsible supply chain management, global equity, sustainable growth, the environment and human rights.
Like any part of the business, Citizenship at GE has defined goals, strategies and metrics. GE has a strong operating rhythm that monitors and analyzes progress, and this same discipline is utilized on our Citizenship efforts. Environmental, social and regulatory issues are considered within several GE processes. GE communicates its Citizenship performance regularly in order to foster transparency and underscore accountability on our websites and in our Citizenship report.