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2010 Citizenship Report
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Reporting

GRI Index

GE is committed to the GRI G3 Sustainability Reporting Guidelines (“The G3 Guidelines”), which continues to provide a valuable framework for GE’s citizenship reporting. Our 2010 citizenship reporting, which includes both the print 2010 Citizenship Report “Sustainable Growth” and the additional content on the GE Citizenship Web Site, applies a self-declared GRI Application Level A.

Through two sections — Part I: Reporting Principles and Guidance and Part II: Standard Disclosures (including performance indicators) — the G3 Guidelines provide a framework for organizations to report on their social, environmental and economic performance.

Part I Reporting

In compiling the content for GE’s 2010 citizenship reporting, GE applies the Reporting Principles for Defining Content — see our Reporting Process — and the Reporting Principles for Defining Quality:

Balance — provides both favorable and unfavorable results and covers a range of controversial issues relating to the application or misuse of GE products and services.

Comparability — provides metrics over a minimum of five years (less only when the information is not available) and includes a GRI Index.

Timeliness — publishes our annual citizenship reports at the same time every year with updates to the Web site as new issues arise.

Clarity — provides various formats for reporting to our stakeholders on GE citizenship activities through the summarized print report outlining our strategy and progress against commitments, and complementary online content, which includes metrics and graphics, perspectives and longer features.

Accuracy and Reliability — GE Internal Audit Staff have reviewed the metrics and claims made in the 2010 Citizenship Report. The report has also been reviewed and approved by GE senior management. Additionally, our Expert Advisory Panel offers year-by-year commentary and guidance on GE’s reporting.

Part II Reporting

Below you’ll find a full GRI Standard Disclosures Index for GE 2010 citizenship reporting.

Part II: Standard Disclosures

Matching Online Material

Matching Print Material

Full or Partial Reporting

1. Strategy and Analysis

1.1 Strategy and Analysis

A Letter from Jeff Immelt

14

Full

1.2 Key impacts, risks and opportunities

About Citizenship
Overview of Challenges & Value
Creating Sustainable Value
Decade in Review
A Letter from Sam Nunn
A Letter from Brackett Denniston & Bob Corcoran
Strategic & Business Priorities
Energy & Climate Change
Sustainable Healthcare
2010 Highlights
Performance Against Commitments
Operational Excellence
2010 Metrics

1
2
5
8
15

16
20
25
28
31
34
42
44

Full

2. Organizational Profile

2.1–2.9 Organizational Profile

Reporting Process
GE 2010 Annual Report
GE Around the World
GE Business Profiles
2010 Metrics

Inside cover
online only*
i
ii
44

Full

2.10 Awards received in the reporting period

Awards & Recognition

52

Full

3. Report Parameters

3.1–3.3, 3.6–3.10 Reporting parameters

Reporting Process
Reporting
GE 2010 Annual Report
2010 Metrics

Inside cover
online only*
online only*
44

Full

3.4 Contact point

Contact
GE Fact Sheet

Inside back cover
online only*

Full

3.5 Process for defining report content

Reporting Process
A Letter from Brackett Denniston & Bob Corcoran
Strategic & Business Priorities

Inside cover

16
20

Full

3.11 Reporting Parameters

Reporting Process
2010 Metrics

Inside cover
44

Partial

3.12 Standard report disclosures

GRI Index

50

Full

3.13 External assurance policy and practice

Advisory Panel Perspective

6

Partial

4. Governance, Commitments & Engagement

4.1, 4.6, 4.9 Governance arrangements, including ESG arrangements

A Letter from Sam Nunn
Engagement & Decision Making
Operational Excellence
Compliance & Governance
GE 2010 Annual Report

15
18
42
online only*
online only*

Full

4.2-4.5, 4.7, 4.10 Governance arrangements, including ESG arrangements

A Letter from Sam Nunn
Engagement & Decision Making
Operational Excellence
Compliance & Governance
GE 2010 Annual Report
2011 Proxy Statement
Stakeholders
Board/Senior Executive Accountability

15
18
42
online only*
online only*
online only*
online only*

online only*

Partial

4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to ESG, and the status of their implementation

GE & Tax
Our Commitment Areas
Environment, Health & Safety
Engagement & Decision Making
Human Rights

17
18
online only*
32
online only*

Full

4.11 Precautionary principle

Operational Excellence
Compliance & Governance

42
online only*

Full

4.12 Externally developed ESG principles or other initiatives to which the organization subscribes or that it endorses

Decade in Review
Compliance & Governance
Human Rights
Reporting

8
online only*
online only*
online only*

Full

4.13 Memberships in associations and/or advocacy organizations

Decade in Review
Engagement & Decision Making
Energy & Climate Change
Operational Excellence
Reporting

8
18
25
42
online only*

Full

4.14 Stakeholder engagement

Advisory Panel Perspective
Engagement & Decision Making
Reporting
Stakeholders

6
18
online only*
online only*

Partial

4.15-4.17 Stakeholder engagement

Advisory Panel Perspective
Engagement & Decision Making
Energy & Climate Change
Sustainable Healthcare
Performance Against Commitments

6
18
25
28
34

Full

Economic Disclosures

Disclosures on Management Approach

Creating Sustainable Value
Strategic & Business Priorities
Energy & Climate Change
Sustainable Healthcare

5
20
25
28

Full

EC1 Direct economic value generated and distributed

GE Around the World
Creating Sustainable Value
GE & Tax
Sustainable Healthcare
Performance Against Commitments
2010 Metrics
GE 2010 Annual Report

i
5
17
28
34
44
online only*

Partial

EC2 Implications of climate change

Energy & Climate Change
2010 Ecomagination Report

25
online only*

Full

EC3 Defined benefit plan obligations

GE 2010 Annual Report
Employee Benefits

online only*
online only*

Full

EC4 Financial assistance

GE 2010 Annual Report

online only*

Full

EC6 Locally based suppliers

Our Suppliers

online only*

Partial

EC7 Local hiring

2010 Metrics
Our People

44
online only*

Partial

EC8 Infrastructure investments and services for public benefit

Sustainable Healthcare
Performance Against Commitments
Metrics
Our Community Impact

28
34
44
online only*

Full

EC9 Significant indirect economic impacts

Reporting Process
About Citizenship
Overview of Challenges & Value
Creating Sustainable Value
Decade in Review
Energy & Climate Change
Sustainable Healthcare
Public Policy
Our Community Impact
Products & Services Issues

Inside cover
1
2
5
8
25
28
online only*
online only*
online only*

Full

Environmental Disclosures

Disclosures on Management Approach

Strategic & Business Priorities
Energy & Climate Change
Engagement & Decision Making
Performance Against Commitments
Operational Excellence
2010 Metrics
2010 Ecomagination Report
Environment, Health & Safety

20
25
32
42
44
online only*
online only*
online only*

Full

EN2 Recycled input materials

Rhenium Reduction Program: Using Less of a Rare Mineral

online only*

Partial

EN3, EN4 Energy consumption

2010 Metrics
Environment, Health & Safety

44
online only*

Full

EN5-EN7 Initiatives to reduce energy consumption

Energy & Climate Change
2010 Ecomagination Report
Performance Against Commitments

25
online only*
34

Full

EN8 Total water withdrawal by source

Energy & Climate Change
2010 Ecomagination Report
Performance Against Commitments

25
online only*
34

Full

EN10 Water recycled and reused

Environment, Health & Safety
2010 Ecomagination Report

online only*
online only*

Partial

EN11-EN15 Biodiversity

Environment, Health & Safety
Remedial Responsibilities
The Hudson River Dredging Project

online only*
online only*
online only*

Partial

EN16-EN20 Significant air emissions and initiatives to reduce them

Energy & Climate Change
Engagement & Decision Making
Performance Against Commitments
2010 Metrics
Environment, Health & Safety
2010 Ecomagination Report

25
32
34
44
online only*
online only*

Full

EN21 Water discharged

2010 Metrics
Environment, Health & Safety

44
online only*

Partial

EN22 Waste and Hazardous Waste, including significant spills

2010 Metrics
Environment, Health & Safety

44
online only*

Partial

EN23 Waste and Hazardous Waste, including significant spills

2010 Metrics
Environment, Health & Safety

44
online only*

Full

EN26 Initiatives to mitigate environmental impacts of products and services

Energy & Climate Change
Performance Against Commitments
Environment, Health & Safety
2010 Ecomagination Report

25
34
online only*
online only*

Full

EN28 Environmental fines and sanctions

2010 Metrics
Environment, Health & Safety

44
online only*

Full

EN30 Environmental protection expenditure and investments

Energy & Climate Change
2010 Ecomagination Report

25
online only*

Full

Labor Practices and Decent Work

Disclosures on Management Approach

Engagement & Decision Making
Q&A With John Flannery, India CEO
Q&A with Bill Cary, COO of GE Capital
Q&A with Marco Annunziata, GE Chief Economist
Our People

18
22

23

24
online only*

Full

LA1, LA13 Employee profile and diversity

2010 Metrics
Our People

44
online only*

Full

LA4 Collective bargaining agreements

Our People

online only*

Full

LA6 Employee health and safety representation

Health & Safety

online only*

Partial

LA9 Employee health and safety representation

Health & Safety

online only*

Full

LA7, LA8 Health and safety data and programs

2010 Metrics
Health & Safety

44
online only*

Partial

LA10-LA12 Employee training and career management data and programs

Engagement & Decision Making
Performance Against Commitments
2010 Metrics
Environment, Health & Safety
Health & Safety
Our People
Compliance & Governance

32
34
44
online only*
online only*
online only*
online only*

Full

LA13 Diversity

2010 Metrics
Our People

44
online only*

Full

Human Rights

Disclosures on Management Approach

Overview of Challenges & Value
Creating Sustainable Value
Decade in Review
Engagement & Decision Making
Q&A With John Flannery, India CEO
Q&A with Bill Cary, COO of GE Capital
Q&A with Marco Annunziata, GE Chief Economist
Performance Against Commitments
Our People
Human Rights

2
5
8
18
22

23

24
34
online only*
online only*

Full

HR2 Significant suppliers and contractors human rights screening

2010 Metrics
Our People

44
online only*

Full

HR3 Employee training concerning aspects of human rights

2010 Metrics
Compliance & Governance

44
online only*

Full

HR4 Managing human rights risk in operations

Human Rights
2010 Metrics
Compliance & Governance

online only*
44
online only*

Full

HR5-HR7 Managing human rights risk in operations

2010 Metrics
Compliance & Governance
Human Rights
The Spirit & The Letter

44
online only*
online only*
online only*

Partial

Society

Disclosures on Management Approach

Overview of Challenges & Value
Decade in Review
Sustainable Healthcare
Our Community Impact
GE Foundation
Performance Against Commitments
2010 Metrics

2
8
28
online only*
online only*
34
44

Full

SO1 Impacts of operations on communities

Our Community Impact
Performance Against Commitments
Operational Excellence

online only*
34
42

Full

SO2-SO4 Managing risks related to corruption

Operational Excellence
Compliance & Governance
2010 Metrics

42
online only*
44

Full

SO5 Participation in public policy development

Stakeholders
Decade in Review
A Letter from Jeff Immelt
GE & Tax
Engagement & Decision Making
Energy & Climate Change
Sustainable Healthcare
Performance Against Commitments
Public Policy

online only*
8
14
17
18
25
28
34
online only*

Full

SO6 Political contributions

Public Policy

online only*

Full

Product Responsibility

Disclosures on Management Approach

GE Business Profiles
Overview of Challenges & Value
Strategic & Business Priorities
Energy & Climate Change
Sustainable Healthcare
Performance Against Commitments
Products & Services Issues
Compliance & Governance

ii
2
20
25
28
34
online only*
online only*

Full

PR1 Health and safety impacts of products and services

Sustainable Healthcare
Design for a Healthy Planet
2010 Ecomagination Report
Products & Services Issues

28
online only*
online only*
online only*

Partial

PR6 Responsible marketing behavior

Operational Excellence

42

Partial

For more information about these guidelines visit the GRI web site.

*Indicates content that exists online only

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