2010 Report Fact Sheet

This Year’s Report

• Is the 7th Annual Citizenship Report for GE—Sustainable Growth
• GE’s framework for responsible corporate citizenship remains simple: make money, make it ethically and make a difference
• This report is structured around discussions of GE’s long-term value creation, from how we understand global challenges, to our strategy to respond to them as a business, and to the processes, actions, commitments and metrics by which we manage and demonstrate performance. It ends with an essay discussing how these impacts translate into financial performance, and whether this is recognized by capital markets
• Relaunches the citizenship website (www.gecitizenship.com) that provides 300 pages of Web site content across all performance areas: Compliance & Governance, Environment, Health & Safety, Our Supplies, Our Customers, Our Products & Services, Our People, Human Rights, Our Communities and Public Policy. Restructured in line with this year’s print report and redesigned with more interactive features, the site focuses on making corporate citizenship more accessible to a general audience
• Has detailed performance metrics, feature stories and more than 20 external perspectives from global thought leaders on key issues related to business and its role in solving some of the world’s toughest problems, all featured on the Web site

Global Challenges

• Features a ten-year retrospective, drawing on perspectives from our expert panel, and other thought leaders to understand the global sustainability context, and the expectations and opportunities for the future.
• A milestone timeline is included to reflect upon the evolvement of citizenship along with GE’s own sustainability efforts.

GE Expertise

• Letters from GE Chairman & CEO Jeff Immelt, Board Member Sam Nunn, Senior Vice President and General Counsel Brackett Denniston, Vice President of Corporate Citizenship Bob Corcoran
• Lists the key dilemmas and GE’s values in addressing the challenges. The Overview of Strategic Priorities is introduced to highlight the areas where GE has an impact and ability to make a difference, and responds to dilemmas through products and services or addressed by its business operations.
• Discusses the issue of tax and GE’s tax position and policies
• Features Q&As with GE India CEO John Flannery, GE Capital COO Bill Cary and GE Chief Economist Marco Annunziata on their points-of-view on sustainability
• Includes an engagement & decision making piece on how GE continually engages with its key stakeholders around the world to inform our priorities for citizenship as well as for product development
• Highlights the three dimensions—global, local, and financial—along which corporate citizenship needs to be strengthened to continue to create value, and drive problem solving. Business priorities have been identified across all GE businesses. More than 10 citizenship country fact sheets, highlighting country-specific corporate citizenship strategies and programs, information on business operations, citizenship priorities and a letter from the respective GE regional leadership
• Summaries of healthcare, water and energy products that address global needs for clean energy and sustainable health care.

GE Contribution and Impact

• Performance against 2010 commitments and new commitments for 2011 in the nine areas of Compliance & Governance, Environment, Health & Safety, Our Supplies, Our Customers, Our Products & Services, Our People, Human Rights, Our Communities and Public Policy.
• Includes updates on our human rights statement of principles implementation, product innovation in emerging markets, public policy engagement, and reporting on GE’s greenhouse gas emissions and water use.
• Updates on GE’s ecomagination and healthymagination initiatives.

GE Value Creation

• The report ends with an essay discussing how these impacts translate into financial performance, and whether this is recognized by capital markets.

Excerpts from the Expert Advisory Panel perspective

“As GE embarks on the next phase of development in its citizenship approach, it needs to catalyze further shifts in the way that employees, business leaders, investors, suppliers and other partners define future products and services, understand risks and pursue and reward innovation and competitive advantage. The ultimate challenge goes beyond the company itself, to reconceiving business models, value chains and economic clusters, to solve problems for society at the scale that is needed.”

“It is clear that no business, however big, can succeed on its own in addressing the market failures that leave needs unmet and damage health, communities and the environment. Systemic problems require systemic solutions. The role that GE plays in business alliances and leadership groups, public-private partnerships with government, and in advocacy with governments around the world will be increasingly important to the success of its approach to citizenship.”